WOLFEN Return & Exchange Policy

7-Day Returns

We offer a 7-day return window from the date your order is delivered.

To be eligible for a return, the product must be unused, unworn, unwashed and in its original condition, with all tags and original packaging intact.

To request a return, contact us at wolfen.in07@gmail.com with your order number and reason for the return.

Return shipping costs are the customer's responsibility, unless the product received is damaged, defective, or incorrect.

Please do not send any product back without contacting us first.

5-Day Exchanges

Exchange requests must be made within 5 days of delivery.

The product must be unused, unworn, unwashed and in its original condition, with tags and packaging intact.

WOLFEN will cover the exchange shipping cost where applicable. Exchanges are subject to product availability.

Damaged, Defective or Wrong Product

Please inspect your order at the time of delivery/unboxing.

If you receive a damaged, defective or incorrect product, contact us immediately with clear photos and an unboxing video showing the condition of the package and product.

If the issue is verified, you will not be charged for the return or replacement.

Claims without sufficient photo/video proof may not be eligible for a free return or replacement.

Non-Returnable Items

Returns or exchanges may not be accepted if the product has been:

• Used, worn or washed
• Damaged after delivery
• Returned without original tags or packaging
• Altered or modified

Sale items and gift cards are non-returnable.

Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed through Bank Transfer or UPI, as applicable.

Refund processing may take 5–10 business days after the return is approved.

Contact Us

For any return or exchange questions:

Email: wolfen.in07@gmail.com