Shipping policy

Shipping & Delivery Policy
Hum high-quality customized aur Print-on-Demand (POD) products bechte hain. Jab aap order karte hain, tabhi aapka product khas aapke liye print aur manufacture kiya jata hai. Hum desh-bidesh me safe aur fast delivery dene ke liye hamesha behtarin courier partners ke sath kaam karte hain.
1. Order Processing aur Production Time
  • Kyunki hum har product ko aapke order ke baad freshly print karte hain, isliye order processing aur printing me 1 se 3 working days (Somwar se Shanivar) ka samay lagta hai.
  • Sundays aur Public Holidays ke din production aur dispatch band rehta hai.
2. Delivery Time Lines (Estimated Delivery)
Processing/Printing poori hone ke baad, aapka order hamare dispatch hub se nikal jata hai. Alag-alag regions ke liye estimated delivery time niche diya gaya hai:
  • Metro Cities (Delhi, Mumbai, Bangalore, Kolkata, etc.): 3 se 5 working days.
  • Rest of India (Tier 2 & Tier 3 Cities): 5 se 7 working days.
  • North-East & Remote Locations: 7 se 10 working days.
  • International Shipping (Agar applicable ho): 10 se 15 working days.
Note: Kuch durlabh mamlo me jaise kharab mausam, strikes, ya tyoharo (Festivals) ke samay delivery me thoda zyada samay lag sakta hai.
3. Shipping Charges (Vidh)
  • Prepaid Orders: Hum poore Bharat me sabhi prepaid orders par FREE Shipping dete hain / ya [Aapki price, jaise: ₹49] shipping charge lete hain.
  • Cash on Delivery (COD) Orders: COD orders par hum ek additional convenience fee [Aapki price, jaise: ₹50] lete hain, jo courier partners ke extra charges ko cover karne ke liye hoti hai.
4. Order Tracking (Apna Order Kaise Track Karein?)
  • Jaise hi aapka order hamare warehouse se ship hoga, aapko aapke registered Email ID aur Phone Number par Tracking Link aur AWB Number bhej diya jayega.
  • Aap us link par click karke real-time me dekh sakte hain ki aapka parcel kahan tak pahuncha hai.
5. Delivery Attempts (Agar Aap Ghar Par Na Hon)
  • Hamare courier partners product deliver karne ke liye 3 baar koshish (attempts) karenge.
  • Agar aap call nahi uthate ya diye gaye address par nahi milte, toh order hamare paas wapas (RTO - Return to Origin) aa jayega. RTO orders ko dobara ship karne ke liye customer ko additional shipping charges dene pad sakte hain.
6. Damaged ya Galat Product Milne Par (Important)
Kyunki yeh custom printed item hai, isliye hum product tabhi wapas lete hain agar wo raste me damage hua ho ya galat print ho gaya ho:
  • Agar aapko parcel damaged condition me mile, toh kripya delivery lene ke turant baad hamare support team ko [Aapka Email Address] par contact karein.
  • Zaroori: Kisi bhi damage claim ke liye parcel open karte samay ek Unboxing Video (bina kisi cut/edit ke) banana mandatory hai. Bina unboxing video ke claims accept nahi kiye jayenge.
7. Address me Badlav (Address Change)
  • Agar aapne galat address daal diya hai, toh order place karne ke 12 ghante ke andar hume [Aapka WhatsApp Number] ya Email par notify karein. Ek baar product print hokar ship ho gaya, toh address badla nahi ja sakega.